Now, more than ever, customers are complaining about the slow internet speed in hotels.It is mainly due to broad use of iPads, mobile tablets, and smartphones which are heavy users of video streaming. “The iPad is the fastest-selling device in consumer electronics history, and because of it the demand placed on any public place Wi-Fi system has gone up exponentially in the last year and a half,” said David W. Garrison, the chief executive of iBAHN, a provider of systems for the hotel and meetings industries.
While travelers are unhappy about slower connections, the real pressure is to hotel owners, who are still limping financially due to a weak economy. While most hotels offer free hi speed connections, the new mantra is "free is not enough, the consumers want free and fast." As a hotel operator, I have no choice but to increase bandwidth speed and open up more for our guests. In a time where rates for hotel rooms are getting lower, added expenses are bound to affect the bottom line more now than ever. What are your thoughts?
No comments:
Post a Comment